Acceptable Use

These rules keep NexiTV usable for paying customers and protect the platform. Breaking them can mean a warning, suspension, or permanent loss of access without a refund. Last updated: 28 July 2026.

Allowed use

• Personal viewing on the single connection included with your plan.
• Installing a legitimate player app we recommend for your device.
• Contacting support when something fails.

Not allowed

• Sharing, selling or publishing your login.
• Running the account on multiple screens at the same time unless we sold you that option in writing.
• Trying to scrape, probe or overload our servers or related systems.
• Using abusive language or threats toward support staff.
• Ordering with stolen payment details or false identity documents.
• Using the service for anything illegal where you live.

Resellers

Personal plans are not wholesale stock. If you want reseller credits, use the Reseller page and wait for written confirmation of panel terms. Diverting a consumer login into a resale panel is a breach of this policy.

What we do if rules are broken

We may pause the account while we check. If the breach is clear, we can cancel remaining time without refund. Serious cases (fraud, attacks) may be reported to payment providers or authorities.

Reporting a problem

If you think someone is misusing a NexiTV login or impersonating us, email support@nexitv.shop with screenshots and URLs.