Terms of Service

These terms cover orders placed through nexitv.shop and the prepaid access we provide afterwards. Last updated: 28 July 2026.

The short version

You pick a prepaid plan, we confirm details on WhatsApp, you pay using the method we send you, then we issue login details for one connection for the term you bought. If something is unclear before payment, ask. Once access is delivered and working, the plan runs for the prepaid period shown at checkout.

Who the agreement is with

You are dealing with NexiTV IPTV via nexitv.shop. Contact: support@nexitv.shop.

What we sell

We sell fixed-term prepaid access to streaming categories (live TV, sport, films and series where available) for use on a compatible player app that you install yourself. Prices start from £20.00 depending on the plan length shown on the Plans page. Availability of specific channels or titles can vary by region, source and device — confirm with us before you pay if a particular match or network matters to you.

One connection

Unless we agree otherwise in writing, each plan is for one connection / device at a time. Sharing logins or running the same account on several screens at once can cause the service to stop working and may lead to suspension.

Ordering and payment

1. Choose a plan on the website.
2. Send the email, device and country details we ask for.
3. Continue in WhatsApp so we can confirm availability and the total.
4. Pay only after we send payment instructions.
5. After payment is confirmed, we send login details and setup steps.

nexitv.shop does not collect card details in a web form. Do not send passwords or card numbers in public comments.

Setup responsibility

You are responsible for installing a compatible player and following the setup steps we send. We help with common devices (Fire Stick, Smart TV, Android, iOS, PC). If your TV model cannot run a suitable player, tell us before paying — we will say so honestly.

Service quality

Picture quality (including 4K or 8K where a source offers it) depends on your internet, the device, and the upstream feed. Brief interruptions can happen on any streamed service. We will help troubleshoot when something is broken on our side.

Acceptable use

You must follow our Acceptable Use rules. Reselling access from a personal plan, attacking our systems, or using the service for illegal activity is not allowed.

Refunds

Refund rules are set out on the Refund Policy page. Read that page before you order.

Intellectual property

The NexiTV name, logo and website content belong to us or our licensors. Player apps belong to their own publishers. Programme content is provided by upstream sources; we do not claim ownership of third-party channel brands shown as examples on the marketing site.

Liability

We provide the service with reasonable care. We are not liable for device faults, your home network, player-store fees, or losses that were not reasonably foreseeable when you ordered. Nothing in these terms limits liability that cannot be limited under applicable law in United Kingdom.

Changes and ending a plan

Plans do not auto-renew through a card stored on this website. When the prepaid term ends, access stops unless you order again. We may update these terms; the date above shows the current version.

Contact

Questions about these terms: support@nexitv.shop or WhatsApp via the Contact page.